Good to know
Frequently asked questions
Everything people usually ask before ordering. Something else on your mind? Just ask us.
Do you take custom orders?
Yes — most of our favorite pieces started as someone's idea. We make custom totes, handbags, belts, wallets, journals, coasters, and hand-painted designs. See our custom orders page for how it works.
How long will my custom order take?
Typically 2–4 weeks from the approved design, depending on complexity and our queue. We'll give you a firm timeline with your free quote — and if you need it by a specific date, tell us up front and we'll say plainly whether we can make it happen.
How do I pay?
Every product in the shop has a Buy Now button that takes you to PayPal — no PayPal account needed, cards are accepted. Custom orders are paid by PayPal invoice once the design is approved.
Do you ship outside of New York City?
Yes, we ship anywhere in the USA.
How do I care for my leather goods?
Keep them dry, condition the leather occasionally with a quality leather conditioner or balm, and store them stuffed and out of direct sunlight. Treated well, a handmade piece only looks better with age.
Do you repair leather goods?
If it's one of our pieces and it develops a structural issue, get in touch and we'll make it right. We generally don't take on repairs of other makers' products — for those, your best bet is going back to the original maker.
Where are you located?
Queens, New York City. We're a husband-and-wife team and everything is handmade in our own workshop — cut, stitched, and painted by us, one piece at a time.
Is everything really handmade?
Yes. No assembly lines, no outsourcing — every item is hand cut, hand stitched, and hand painted by the two of us. That's why no two pieces are exactly alike.